Tagcustomer service

A $3,800 textbook caper is latest sign of Amazon’s arrogance

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Earlier this week, I published a post I wish that I’d never had to write. It was about how Jeff Bezos — a man who clearly is a brilliant technology innovator and disruptor — and the massive company that he created, Amazon, have lost their way. For me and my law partner Barry J. Cooper Jr., the trigger was our own, still unresolved battle with the Seattle-based technology...

Stuart H. Smith is an attorney based in New Orleans fighting major oil companies and other polluters.
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